Policies And Procedures

Policies and Procedures

What are Policies and Procedures?

Policies and procedures are a business’ rules that are put together to help the business achieve outcomes that are compatible with its goals and values. They influence all the major decisions, actions and activities of a business, including the way employees are expected to behave.

We recommend obtaining legal advice when creating or updating your policies and procedures.

There are different types of Policies and Procedures:

Code of conduct;
Recruitment process;
Internet and email use;
Drug and alcohol use;
Standards of workplace behaviour;
Use of company property;
Work health and safety;
Anti-discrimination and equal employment opportunity;
Harassment or bullying policy;
Use of social media;
Occupational Health and Safety;
Dispute resolution;
Employee performance management and discipline; and
Termination process.

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Benefits of Policies and Procedures for your business

Achieve outcomes in accordance with your business’ values;
Ensure your business complies with legislation;
Promote a professional manner in your business;
Make sure that your business’ decision making and operational procedures are in line with each other;
Have clear processes to call on in the case of a legal dispute;
Be prepared by having clear procedures in place before issues arise;
Assist in business planning and goal setting;
Use as a tool to evaluate employee and business performance;
Make roles and tasks clear; and
Assist in determining accountability

What should your Policies and Procedures include?

The goals the policy aims to achieve;
Who must abide by the policy;
Specify what is appropriate and inappropriate behaviour;
Outline the repercussions of breaching the policy or procedure; and
The date the policies and procedures have been written or updated.

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