eCommerce Lawyers

e-commerce legal services

Our office is conveniently located in Sydney: 801, Level 8/100 William St, Woolloomooloo NSW 2011 (view in Google Maps).

eCommerce Lawyers

Since 2014, the experienced eCommerce lawyers at Progressive Legal have helped thousands of online businesses and retailers comply with Australian Consumer Law and the Privacy Act.

We know that navigating your way through your legal responsibilities and obligations can be complicated and overwhelming. That’s why our friendly and experienced eCommerce lawyers provide bespoke legal solutions that can assist you with all aspects of eCommerce.

Our eCommerce legal services include training on privacy and data breach issues, privacy law compliance, reviewing data protection plans, drafting data breach response protocols, drafting website terms and conditions, drafting legal documents, contracts and policies, startup issues, and more.

Why Progressive Legal?

At Progressive Legal, we won’t burden you with unnecessary legal jargon. We are focused on providing relationship-driven legal services and transparent pricing.

We specialise in helping businesses succeed and provide cost-effective legal advice with fast turnarounds.

At Progressive Legal, we:

  • Deliver customised legal advice and solutions
  • Offer obligation-free quotes
  • Deliver pragmatic fixed-cost arrangements
  • Focus on effective communication
  • Work with retailers, online shops and digital marketplaces

Our communication and services are clear, straightforward and tailored to suit you and your eCommerce business.

ecommerce lawyersYou setup your online shop and we’ll provide the right solutions and advice.

eCommerce Legal Documents and Services

While you run your online shop, we can help you with:

  • Data protection policies
  • Privacy policies
  • Marketplace terms and conditions
  • eCommerce terms and conditions
  • App terms and conditions
  • Sales terms and conditions
  • Payment terms and conditions
  • Warranty policies
  • Delivery policies
  • Online shop (Shopify) terms and conditions
  • Exchange and refund terms and conditions
  • Intellectual property and privacy law compliance

eCommerce Law FAQs

What legal documents are needed for an eCommerce business?

The legal documents recommended in eCommerce are designed to provide legal protection on all fronts.

Some of the most common legal documents needed for an eCommerce business include:

  • Returns and refunds policy
  • Shipping policy
  • Terms of use
  • Website terms and conditions
  • Warranty policy
  • Privacy policy

How does the Australian Consumer Law affect your business?

As an online retailer or eCommerce business owner, it is important you understand your legal obligations and abide by the Australian Consumer Laws (ACL).

This legislation aims to protect consumers by providing certain consumer guarantees. As an eCommerce business, you may be legally required to comply with consumer guarantees.

What is a consumer guarantee?

A consumer guarantee is an assurance to the customer that a purchased product or service will work.

An online retailer or ecommerce shop must meet these guarantees, in addition to any other warranties that they provide to consumers. The ACL also specifies appropriate remedies in the instance where businesses do not fulfil consumer guarantees.

There are certain guarantees for goods, including acceptable safety, quality, being fit for the purpose advertised and more. Guarantees for service include that you will provide the service with acceptable care and skill, and that the service is fit for purpose.

Does eCommerce need an ABN?

If you’re selling goods online, then yes, you’ll likely need to register for an Australian Business Number (ABN). Commonly, you need to have an ABN to register a Australian website domain. An ABN also allows you to run your online operations as a business (rather than a hobby).

“Ian and his team have been invaluable in assisting me with my terms and conditions. He’s my in-house lawyer and go-to guy for tricky legal situations.”

Jade Green, Life Engineered

Get Expert Advice from a eCommerce Lawyer

Do you need help understanding your legal rights and responsibilities as an eCommerce business owner?

Get in touch with us today for a no-obligation free quote, by calling the number below or leaving a message in the contact form on this page.